Cost of Living Award
Winner:
Utilita Energy
Highly commended: Cadent - Centres for warmth
Cost of Living Award
Winner:
Utilita Energy
Details of the winning project
Life with Power
Utilita has helped financially vulnerable households more this year than any other energy supplier. Utilita customers have accessed £100 million of energy they coudn't afford - that's half of all financial support provided to PAYG households by UK energy suppliers, despite Utilita only serving 20% of this segment. Utilita has been the most vocal supplier in lobbying the government for direct assistance for fuel poor households ahead of this winter, hosting an industry roundtable to end the Suffering in Silence caused by legacy meters and publishing a pioneering study with Oxford University revealing the price elasticity associated with price hikes.
The other finalists
Anglian Water - Supporting 300,000+ customers through cost of living pressures Cadent - Centres for Warmth programme Cadent - Cadent Foundation partnership with Groundworks Electrcity North West - Be Safe and Save National Grid - Fuel poverty interventions United Utilities - Water Without Worry
“Utilita demonstrated exceptional empathy while delivering meaningful levels of support on an unprecedented scale.”