Digital Transformation Award
Winner:
UK Power Networks
Digital Transformation Award
Winner:
UK Power Networks
Details of the winning project
Speeding up low carbon connections
Energy needs in UK homes and businesses are changing fast.
Amid tremendous growth in appetite for new and emerging low carbon technologies, UK Power Networks has abandoned traditional thinking and forged its own path, using innovation to radically improve connections processes for installers and customers.
Its game-changing, new Smart Connect portal slashes approval times from ten days to just minutes, offers unprecedented functionality, increased customer benefits and more green tech, than any other network. Customers rate it 96%.
In addition, UK-first Emerge project removes barriers to net zero by allowing meter operators to upgrade domestic fuses for the first time.
The other finalists
Affinity Water and JBA Consulting - JBA Spectral Analysis Tool (for pollution detection) Browne and Thames Water - Revolutionising digitally-enabled delivery Eon Next - Digital first approach Power NI - Digitalising the Energy Bill Support Scheme SSEN Transmission - Digital transformation programme Utilita Energy - Life with Power
“This entry demonstrated new ways of thinking on one of the most important challenges facing utilities in 2023.”